WARRANTY

WARRANTY INFORMATION
At FilterFit™, we stand behind what we know to be great products with our industry-leading warranty coverage. When purchasing from us, you can have complete confidence in the quality and craftsmanship of what we produce and sell.

WHAT OUR WARRANTIES COVER
We warrant our products to be free from material defect and product construction and performance flaws not attributed to normal use.

A warranty term begins from the date of purchase and applies to the individual/company named on FilterFit™ invoice. Should we determine a defect in the material or our workmanship has taken place within the warranty period of 1 year, we will replace the cover. Warranties are not transferable and are a limited liability to the original purchase price of the product.

WHAT TO DO
In the event of possible defect, please email us at info@poolequipprotect.com and provide us with your full name, address and phone number, as well as your invoice number and the date of purchase for the item in question. Also, please provide us with photographs of the item and the problem area, as this will help us in determining the issue at hand. Once your email has been received, you will be contacted within 1-2 business days with instructions on how to proceed with your return. Please review below to determine whether your claim is covered or not. 

WHAT OUR WARRANTIES DON'T COVER
While our warranty programs are very generous, there are areas that aren't covered. We encourage you to carefully review the things that are not covered by our warranties so you have realistic expectations of the performance of our protective covers. These include normal wear from usage, weather-related damage, improper care, alteration, loss of theft of the product, acts of God, misuse or abuse, as well as:

• Scratching

• Fading - a natural reaction to UV rays

• Cuts from sharp object

If you have any further questions, please feel free to contact us at info@poolequipprotect.com and we'd be happy to help.